How It Works

Simple steps from first photos to a finished tiled area

Every job starts with understanding the surface condition, the room type and the finish you want to achieve.

Inspect, Clean, Restore, Finish
Process

How our grout restoration process works

We keep the process clear so homeowners and property managers know what is happening before work begins.

Photo Review stage of the Grout Master process

Photo Review

Send a few photos with your suburb, room type and main concern so we can guide the quote.

On-Site Check stage of the Grout Master process

On-Site Check

We inspect grout, silicone, glass, tiles and wet-area joints before confirming the work.

Clean & Prepare stage of the Grout Master process

Clean & Prepare

Surfaces are prepared so cleaning, regrouting or sealing has the best chance of lasting.

Restore & Finish stage of the Grout Master process

Restore & Finish

The agreed restoration work is completed with a tidy final clean and aftercare advice.

Before Booking

What to send for a helpful quote

A few clear photos usually make the first conversation much easier. Include the whole room, a close-up of the grout or silicone issue, and any shower glass marks if relevant.

Suburb and preferred timing
Room type and approximate size
Photos of grout, silicone and tiles
Whether the area is leaking or just stained
Aftercare

Small habits help the finish last

Do you give free quotes?

Yes. Send your suburb, service needed, approximate room size and photos if possible.

Can grout be cleaned instead of replaced?

Often yes, but cracked, missing or badly stained grout may need regrouting or recolouring.

Do you work on weekends?

Weekend work is available by prior arrangement. Standard office hours are Monday to Friday, 8:00am to 5:30pm.